Privacy Policy
Last updated: January 2026
AltaVera is committed to protecting your privacy and the security of your personal information. This policy explains how we collect, use, disclose and safeguard information when you visit our website or use our services.
Information we collect
Personal information
You may voluntarily provide personal information when you:
- Request a quotation or place an order
- Contact us through a form on this website
- Subscribe to our newsletter or market insights
- Enter into a supply or partnership agreement
This may include your name, business email, phone number, company name, delivery details and commercial correspondence.
Automatically collected information
When you visit the website we may automatically collect certain information about your device, including browser type, IP address, time zone and cookies installed on your device.
How we use your information
We use the information we collect to:
- Process and fulfil your orders and quotations
- Communicate about products, services and supply programmes
- Respond to your enquiries and provide commercial support
- Improve our website, catalogue and services
- Detect and prevent fraud or security issues
- Comply with legal and regulatory obligations
Information sharing
We do not sell, trade or rent your personal information to third parties. We may share information with:
- Service providers who help us operate the website and run our business
- Shipping and logistics partners to fulfil your orders
- Payment and finance institutions to handle transactions securely
- Legal authorities where required by law or to protect our rights
Data security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Your rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent at any time
Cookies
We use cookies and similar technologies to operate the website and understand how it is used. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent.
Contact us
If you have questions about this policy or our data practices, please contact us:
AltaVera
Email: info@altavera.com
Phone: +34 960 000 000
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the “Last updated” date.